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Customer Stories•November 16, 2022

Suzanne's Story: How she sold when her home value was high and took her time moving

Róisín Goebelbecker headshot

Róisín Goebelbecker

Brand Lead at Truehold

With the economy fluctuating, homeowners are looking for ways to unlock their home equity fast. But what if you aren’t ready to move right away? 
The Truehold team talked to Suzanne, a Truehold resident in Cincinnati, who used our sell and stay transaction to delay her next move.

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Meet Suzanne

Suzanne was born and raised in Cincinnati and has lived on the east side of town for her entire life. She loves contributing to her community through her work in administration at the local memory care center. She lives with her “fur-baby (dog), Annie, who is 4 years old and crazy as they come.”’

From Market Pressure to Home Flexibility

Moving was on Suzanne’s mind for a while, but having to go through the “time/ expense/ hassle of making my house show ready” felt like an enormous task. She was paying attention to the news and understood that the housing market was the hottest it had ever been. When she learned that home prices were beginning to drop, however, she realized she had to act fast to get the best possible offer for her house. 

When she heard about Truehold on the radio, she was curious about this alternative to a traditional home sale. Through talking to a Truehold representative, she learned that a sell and stay transaction could save her the time, effort, and expense that comes with putting her house on the market. 

Most importantly, she could sell her home at its current high value without having to find a new place to live right away. She’d be afforded the “time to search for a new property and not feel rushed because of how quickly things were selling. I can take my time and really look around to find something I want.”

“I can take my time and really look around to find something I want.”

A Comfortable Decision

For Suzanne, the experience was “easy” and “smooth.” Suzanne had “LOTS of questions before making a commitment, but the people I worked with were so patient and kind, they made me feel comfortable with my final decision.” 

Her main hesitation surrounded the rental side: “I was concerned that the lease amount would be over-priced, and I’d be locked in long term. After doing my own research, I felt that the monthly lease was a fair amount.”

“The people I worked with were so patient and kind, they made me feel comfortable with my final decision.”

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Learn more about Truehold's flexible sale-leaseback

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Freedom from Debt, Maintenance, and Hurry

One month after her first call, the transaction was complete, and Suzanne received her ehome quity into her bank account. 

She has already used her profits to pay off most of her debt which “has given me freedom that I have not had in a long time.” 

Meanwhile, she gets to keep living in her home more easily: “It’s nice to continue living, just as I always had, but now when a problem arises (like a washer not working or the refrigerator not cooling), I can call someone from the leasing company, and they take care of it.”

The biggest benefit for Suzanne is that she now has the time to find a new home for her and Annie that she really loves. “Home to me is anywhere my family is—a tent, a house, and RV. I’m excited to find somewhere that will be warm and inviting.”

“Truehold’s has given me freedom that I have not had in a long time.”

Thank you to Suzanne for sharing your story with the Truehold community! 

Are you looking to unlock your home’s equity at its current value without having to move right away? Truehold’s can help you get the value of your home in debt-free cash immediately while you figure out your next move.

This story is based on an interview between the customer and a member of the Truehold team. All quotes are from the customer, with some words cut for length and clarity. The customer may have received compensation for their time.

Róisín Goebelbecker headshot

Róisín Goebelbecker

Brand Lead at Truehold

Róisín Goebelbecker is the Brand and PR Lead at Truehold. With a BA in American Studies from The University of Notre Dame and a Certificate in Social Impact Storytelling from Georgetown University, she has a history of writing about American life. Before coming to Truehold, she was a social services coordinator for older adults and witnessed both the obstacles they face and the inspiring stories they share.Since joining Truehold in 2021, she has helped shape the company’s public relations, community engagement, corporate social responsibility, and storytelling efforts. She believes that older adults deserve to choose their desired lifestyle and that sharing their stories can challenge ageist attitudes.

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This website is promotional in nature and is not offered or intended as advice and should not be relied on as such. American Secure Living Inc. d/b/a Truehold ("Truehold") and SFR FinCo LLC d/b/a Truehold Financial ("Truehold Financial") are affiliated companies engaged in different businesses.

American Secure Living Inc. d/b/a Truehold

Truehold transactions are real estate sales transactions, including sell-and-stay opportunities that involve the sale of property and the subsequent leasing of that property by the seller pursuant to a lease agreement. Truehold does not typically allow sellers to re-purchase the property after the sale. Product offerings vary by state and locality. Terms and conditions apply.

Truehold's initial purchase offer is non-binding and is subject to the execution of a mutually satisfactory sale contract, contingent on a no-cost home inspection, and standard lease signing (if applicable). Offer may change based on inspection results. For sell-and-stay opportunities, post-sale, you must adhere to lease terms for the minimum term (which ranges from 6 - 24 months) to continue living in the home. This includes making timely rent payments, which may increase after the initial term. Customer testimonials are based on individual customer experience.

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