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Customer Stories•September 17, 2024

Wayne's Story: Navigating Life’s Ups and Downs with Truehold’s Support

Róisín Goebelbecker headshot

Róisín Goebelbecker

Brand Lead at Truehold

A Difficult Job Market

Wayne grew up on a farm in Western Kansas and, after developing a successful career in data analysis in California and Texas, bought a house in his home state to live closer to his lifelong friends. 

Unexpectedly, however, Wayne was laid off last fall, leaving him facing the challenge of finding a new job. “My problem is, I’m a little bit older,” he says. “So I’m competing against 30-year-olds for the same positions, which makes it more difficult.” In the meantime, he used his expertise and innovative mind to start his own company doing financial analysis and works with the stock market to pay the bills. But his true goal remains clear: “I’d like to go back to work full-time for a number of years until I retire.”

Turning to Truehold

While surveying his financial situation, Wayne realized: “I needed the cash, and I had equity in my home.” He began exploring traditional options like home equity lines of credit, but quickly hit a roadblock. “I needed a job to secure a loan, and being jobless, that was a no-go,” he recalls. Since he works from home, selling and moving also didn’t seem like a viable option.  

Then, he remembered Truehold, a company he had heard of years before. He decided to follow up, requesting an updated estimate on his home, and was impressed with how responsive and helpful the team was. He thought Truehold’s offer was fair, especially compared to other options: “I had looked at several other companies, and [their offers] were on the lower side, and they didn’t seem like they wanted to budge.”

“I had heard good results of Truehold and it just felt right. Truehold seemed like they were responsive and answered all my questions in a timely manner, and I'm really glad that I did go with Truehold,” he said. 

"I'm really glad that I did go with Truehold."

Finding Financial Flexibility

As a computer enthusiast himself, Wayne was appreciative of Truehold’s consumer-friendly process: “I did everything from my couch via a computer or phone. The home inspection, I did that scheduling online. The closing was done through a virtual notary. The process was closed all on the predetermined date, and the funds were wired to my account. I couldn't be happier with the closing process.”

The flexibility of Truehold has allowed him to continue working from home, and most importantly, gave him the financial breathing room to continue his job search. “I didn’t want to leave my home, and Truehold allowed me to stay,” he reflects. He knows that financial difficulties can happen to anyone, and his story is a powerful reminder that finding the right solution is key.

"I couldn't be happier with the closing process."
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Wayne’s Advice

He wholeheartedly recommends Truehold to others in similar situations: “Definitely, I would recommend Truehold to whoever would need it. And I'd be glad to help them with any questions whatever they had with Truehold, because I found the process to be extremely seamless.”

‍

Thank you, Wayne, for sharing your story and showing that with the right resources, it’s possible to navigate financial challenges and come out strong on the other side.

Are you facing financial uncertainty and want to access your home equity without leaving your home? Truehold’s sell-and-stay transaction might be the right option for you, too.

This story is based on an interview conducted between the customer and a member of the Truehold team. All quotes are from the customer, with some words cut for brevity. The customer may have received compensation for their time.

Róisín Goebelbecker headshot

Róisín Goebelbecker

Brand Lead at Truehold

Róisín Goebelbecker is the Brand and PR Lead at Truehold. With a BA in American Studies from The University of Notre Dame and a Certificate in Social Impact Storytelling from Georgetown University, she has a history of writing about American life. Before coming to Truehold, she was a social services coordinator for older adults and witnessed both the obstacles they face and the inspiring stories they share.Since joining Truehold in 2021, she has helped shape the company’s public relations, community engagement, corporate social responsibility, and storytelling efforts. She believes that older adults deserve to choose their desired lifestyle and that sharing their stories can challenge ageist attitudes.

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This website is promotional in nature and is not offered or intended as advice and should not be relied on as such. American Secure Living Inc. d/b/a Truehold ("Truehold") and SFR FinCo LLC d/b/a Truehold Financial ("Truehold Financial") are affiliated companies engaged in different businesses.

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Truehold transactions are real estate sales transactions, including sell-and-stay opportunities that involve the sale of property and the subsequent leasing of that property by the seller pursuant to a lease agreement. Truehold does not typically allow sellers to re-purchase the property after the sale. Product offerings vary by state and locality. Terms and conditions apply.

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