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Customer Stories•November 29, 2022

Tina's Story: How she used a sale-leaseback to regain her financial security after pandemic hour-cuts

Róisín Goebelbecker headshot

Róisín Goebelbecker

Brand Lead at Truehold

Tina's Story: How she used a sale-leaseback to regain her financial security after pandemic hour-cuts
Millions of Americans lost their jobs during the Covid-19 pandemic. What can you do to improve your financial health after significant, unpreventable setbacks?  
The Truehold team talked to Tina, a Truehold resident in Cleveland, who used our sell and stay transaction to take control of her financial situation. 

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Pandemic Pressure

According to the U.S. Bureau of Labor Statistics, employment fell by 8.8 million over 2020 due to the Covid-19 pandemic. Tina worked at a law firm in downtown Cleveland when the pandemic hit. While she didn’t lose her job, her hours were cut, and she began to feel financially strained. That same year, her mother passed away. With 4 sons, 2 of whom still live with her at home, she had to find a way to get back on her feet and regain her financial security. 

She started looking for options to access the equity in her home. A couple of homebuyers demonstrated interest in purchasing and reselling her property, but “I wasn’t ready to make that much of a drastic change. I didn’t want to let go of our home—we’ve been here so long.”

She found herself googling, researching ways to improve her financial situation and get out of debt. That’s when she discovered Truehold. 

“I didn’t want to let go of our home—we’ve been here so long.”

Building Confidence

Always a responsible consumer, Tina needed to make sure the company was legitimate. After calling and talking to her Truehold representative, her doubts vanished. “She walked me through every step. Any questions I had, she’d find the answers for me. She made me very comfortable with the process.”

From listing to closing, the average home sale takes 71 days. Prior to finding Truehold, Tina was worried about how long it would take to access the cash in her home. Truehold eased these concerns. “My Truehold rep covered everything so when things came up it was never a surprise.”

She was worried “about how much I’d have to pay monthly,” but Truehold created a personalized experience for Tina. They discussed her terms and settled on a “comfortable spot” to help make sure she won’t end up back in debt. 

“My Truehold rep covered everything so when things came up it was never a surprise.”

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Recovery  

Now, Tina is “a lot more stress-free. My financial obligations are gone.” She’s feeling much more confident and secure in her finances, and she’s able to stay in the home she loves as a renter. “It’s cozy, it’s quiet, it’s spacious. I love the neighborhood.”

The world is still enduring and simultaneously recovering from Covid. With the help of Truehold, Tina was able to find the “breathing room” she needed to build back her life. 

“[I'm] a lot more stress-free. My financial obligations are gone.”

Thank you, Tina, for sharing your story! 

Are you stressed about finances and looking for ways to pay off your debts? Truehold’s sell and stay transaction can help you access your own wealth and stay in your home. 

This story is based on an interview conducted between the customer and a member of the Truehold team. All quotes are from the customer, with some words cut for length and clarity. The customer may have received compensation for their time.

Róisín Goebelbecker headshot

Róisín Goebelbecker

Brand Lead at Truehold

Róisín Goebelbecker is the Brand and PR Lead at Truehold. With a BA in American Studies from The University of Notre Dame and a Certificate in Social Impact Storytelling from Georgetown University, she has a history of writing about American life. Before coming to Truehold, she was a social services coordinator for older adults and witnessed both the obstacles they face and the inspiring stories they share.Since joining Truehold in 2021, she has helped shape the company’s public relations, community engagement, corporate social responsibility, and storytelling efforts. She believes that older adults deserve to choose their desired lifestyle and that sharing their stories can challenge ageist attitudes.

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This website is promotional in nature and is not offered or intended as advice and should not be relied on as such. American Secure Living Inc. d/b/a Truehold ("Truehold") and SFR FinCo LLC d/b/a Truehold Financial ("Truehold Financial") are affiliated companies engaged in different businesses.

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Truehold transactions are real estate sales transactions, including sell-and-stay opportunities that involve the sale of property and the subsequent leasing of that property by the seller pursuant to a lease agreement. Truehold does not typically allow sellers to re-purchase the property after the sale. Product offerings vary by state and locality. Terms and conditions apply.

Truehold's initial purchase offer is non-binding and is subject to the execution of a mutually satisfactory sale contract, contingent on a no-cost home inspection, and standard lease signing (if applicable). Offer may change based on inspection results. For sell-and-stay opportunities, post-sale, you must adhere to lease terms for the minimum term (which ranges from 6 - 24 months) to continue living in the home. This includes making timely rent payments, which may increase after the initial term. Customer testimonials are based on individual customer experience.

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